YOUR DATA.
HANDLED WITH CARE.

WHO WE ARE

Rasberri Group operates the website raspeberrigroup.com. For personal information collected through this website and our direct business communications, Rasberri Group acts as the data controller unless we tell you otherwise.

If you have a privacy question or want to exercise one of your data protection rights, contact us at hello@rasberrigroup.com.

INFORMATION WE COLLECT

The information we collect depends on how you interact with us. It may include:

• Your name, job title or role.
• Brand, business or organisation name and industry.
• Email address, phone number and other contact details.
• Website, Instagram, TikTok or other brand/social links you choose to provide.
• The services you are interested in, your preferred start timeframe and information included in an enquiry.
• Messages, emails and other correspondence between you and Rasberri Group.
• Technical information generated when you use the website, such as IP address, browser/device information and cookie or analytics information where applicable.

Please avoid sending sensitive personal information through our general contact form unless it is genuinely necessary.

HOW WE USE YOUR INFORMATION

We may use personal information to:

• Respond to enquiries and discuss potential work or partnerships.
• Provide, manage and improve our services.
• Communicate with clients, prospective clients, partners and suppliers.
• Operate, maintain, secure and improve our website.
• Understand how our website and services are used, where analytics are enabled.
• Send marketing or business updates where you have opted in or where we are otherwise permitted to do so.
• Manage our records, protect our legal rights and comply with legal or regulatory obligations.

OUR LEGAL BASES

Depending on the situation, we rely on one or more lawful bases to use personal information:

• Legitimate interests — for example, responding to business enquiries, managing business relationships, securing our website and operating our business effectively, where those interests are not overridden by your rights.
• Contract — where processing is necessary to take steps at your request before entering into an agreement or to perform an agreement with you.
• Consent — where you have actively agreed to a particular use, including certain marketing or non-essential cookies where consent is required. You can withdraw consent at any time.
• Legal obligation — where we need to process information to comply with applicable law.

CONTACT FORMS & SERVICE PROVIDERS

When you submit an enquiry through our website, the information you provide is used to receive and respond to that enquiry. Our website and forms may rely on third-party service providers to deliver these functions.

This may include Squarespace for website infrastructure and FormSubmit for form delivery, together with email, cloud hosting, analytics, security, professional advisory or other technology providers where required to operate our business.

We only share personal information where there is a business or legal reason to do so, and we expect service providers handling personal information for us to protect it appropriately.

INTERNATIONAL TRANSFERS

Some of the technology providers we use may store or process information outside Ireland, the European Economic Area or the United Kingdom.

Where data protection law requires safeguards for an international transfer, the transfer should be covered by an applicable lawful mechanism, such as an adequacy decision or approved contractual safeguards.

HOW LONG WE KEEP INFORMATION

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including follow-up, business administration, record keeping, legal, accounting and reporting requirements.

Where an enquiry does not develop into an ongoing business relationship, we generally aim to delete or anonymise enquiry information within 24 months, unless we have a legitimate reason or legal requirement to keep it for longer.

Information relating to an active or former client relationship may be retained for longer where necessary for contractual, tax, accounting, dispute or legal purposes.

COOKIES & ANALYTICS

Our website may use cookies and similar technologies. Some cookies are necessary for the website to function correctly. Other cookies, such as analytics or marketing cookies, may require your consent before they are used.

Where non-essential cookies are enabled, you should be given a way to accept, reject or manage your preferences through the website's cookie controls.

MARKETING

If you receive marketing from us, you can ask us to stop at any time by using an unsubscribe option where provided or by contacting us at hello@rasberrigroup.com.

We may still contact you about an existing enquiry, service, contract or other non-marketing matter where appropriate.

YOUR DATA PROTECTION RIGHTS

Depending on the circumstances and the law that applies, you may have the right to:

• Ask for access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to erase your information in certain circumstances.
• Ask us to restrict how we use your information in certain circumstances.
• Object to certain processing, including processing based on legitimate interests and direct marketing.
• Receive certain information in a portable format where the right to data portability applies.
• Withdraw consent at any time where we rely on consent.

These rights are not absolute and may depend on the legal basis and circumstances of the processing. We may also need to verify your identity before acting on a request.

SECURITY

We take reasonable organisational and technical measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.

No website, email system or online service can guarantee absolute security, so please use appropriate care when sending information online.

CHILDREN

Our website and services are aimed at businesses and professional audiences and are not designed for children. We do not knowingly seek to collect children's personal information through our general website contact form.

COMPLAINTS

We would appreciate the opportunity to address any privacy concern directly. You can contact us at hello@rasberrigroup.com.

You may also have the right to complain to a data protection authority, including the Data Protection Commission in Ireland, the Information Commissioner's Office in the United Kingdom where UK data protection law applies, or another competent supervisory authority.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, suppliers or legal obligations. The latest version will be published on this page with an updated revision date.